With the aim of better executing its Mission, and achieving its inherent goals, Fernando Queirós, Lda. considers it essential to implement and maintain a Quality Management System, in accordance with the NP EN ISO 9001:2015 standard, complying with customer, regulatory, statutory, normative and other requirements that the organization subscribes to applicable to the product / service, in management of communication with all interested parties, and taking into account the resources necessary for the development of the effectiveness and efficiency of fundamental processes for the continuous improvement of the organization's performance.

This organization aims to be one of the best in the business. Continuously seeks to reduce failures, errors and defects in order to offer a quality product / service, going beyond customer expectations.

In order to achieve the proposed objectives, we propose to follow the following guidelines:

- Satisfaction and Loyalty of our Clients;

- Continuous improvement of services and processes, through the systematization of processes and recording of information, providing an increase in the effectiveness and quality of the products / services provided;

- Effective response to requests from our customers;

- Motivation and appreciation of Human Resources.

Fernando Queirós, Lda. expects from all employees a total commitment to the continuous satisfaction of our customers, providing all the support, in order to guarantee an environment of growth and trust.